Delivery
We ship orders across Ukraine via Nova Poshta and Ukrposhta. Dispatch is made on the next business day after full payment.
Shipping Policy
We strive to provide fast and reliable delivery of your orders. Below is detailed information about the process and terms.
Delivery Areas
We deliver throughout Ukraine via Nova Poshta and Ukrposhta. International delivery can be arranged individually — please contact us for details.
Order Processing Time
- We dispatch orders on the next business day after full payment.
- Orders placed on weekends or public holidays are processed on the first business day.
Shipping Methods
- Nova Poshta — delivery to a branch or by courier within Ukraine (novaposhta.ua).
- Ukrposhta — delivery to a branch or to an address within Ukraine (ukrposhta.ua).
- International delivery — upon prior agreement; rates and timeframes depend on the destination country.
Shipping Cost
The cost is calculated automatically at checkout and depends on the destination, weight, and parcel dimensions.
Free shipping on orders over 4000 UAH within Ukraine.
Delivery Timeframes
- Within Ukraine: usually 2–5 business days (depends on the carrier and route).
- International delivery: approximately 7–21 business days, depending on the country.
Order Tracking
After dispatch we will send a tracking number. You will be able to track the parcel on the selected carrier’s website.
Delivery Issues
If there are delays or any questions regarding delivery, please notify us — we will help resolve the issue.
Contact Us
Please write to us via the Contacts page (or your preferred communication channel).
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